Privacy Policy

Last Updated: December 27, 2025

1. Introduction

RivalDocs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our competitive intelligence reporting services.

2. Information We Collect

Personal Information: When you purchase a report or contact us, we may collect:

  • Name and email address
  • Payment information (processed securely through Stripe)
  • Company name and website URL (for report generation)
  • Communication preferences

Automatically Collected Information:

  • IP address and browser type
  • Pages visited and time spent on our site
  • Referring website addresses

3. How We Use Your Information

We use the information we collect to:

  • Generate and deliver competitive intelligence reports
  • Process payments and send receipts
  • Respond to customer service requests
  • Send administrative information and updates
  • Improve our website and services
  • Prevent fraud and enhance security

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who assist with payment processing (Stripe), email delivery, and website hosting
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, sale, or acquisition

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. Payment information is processed through Stripe's secure payment gateway and we do not store credit card details on our servers.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal obligations)
  • Opt-out of marketing communications
  • Object to certain processing of your data

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience. You can control cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: hello@rivaldocs.com